Shipping & Returns Policy

Shipping

We want you and your team to receive your gift as soon as possible, so all orders received and paid for will be shipped within 24 hours. If we are out of stock, we will let you know immediately with an estimated ship date.

We are using Australia Post express shipping for speed and tracking. We cannot be held responsible for delays on behalf of Australia Post.

For multiple orders we ask you email us the list of addresses. It is your responsibility to ensure that addresses are correct and complete.

Returns

We want you to be 100% happy, so for any reason at all you can return your product within 30 days with no questions asked.
We will refund your purchase price, less postage.

Just post the items back to us unused, undamaged and in the original packaging with a note including your name and order details.

Please address returns to:

The Mind Gallery
250 Baker Road
Krowera Vic 3845

Once we have had a chance to inspect it (usually 24 hours) your payment less postage will be refunded to your account or credit card, via paypal.
Mind Gallery cannot be held liable for damage to or the loss of items being returned. We recommend using a registered post service to return your goods so that tracking can be used. We encourage you to keep a record of the tracking advice until the return has been received, accepted and processed by our online team.